Effective Date: 22.09.2024
At Celtic Frames, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.celticframes.com . By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
When you interact with our Site, you may voluntarily provide us with personal information, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Any other information you choose to provide through contact forms or other interactions on the Site
1.2 Automatically Collected Information:
We may also collect certain information automatically when you visit our Site, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referring website (if applicable)
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Communicate with You:
We may use your contact information to respond to inquiries, provide updates, and send information about our products, resellers, and services.
2.2 To Improve Our Site:
We may analyse usage data to better understand how visitors interact with our Site and to make improvements.
2.3 Marketing:
With your consent, we may send you marketing communications about our products, promotions, and events. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
2.4 Legal Compliance:
We may use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers: We may engage third-party service providers to assist us with certain business operations, such as website hosting, email delivery, or analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
3.2 Resellers: If you inquire about purchasing our products, we may share your contact information with an authorised reseller to facilitate your purchase or respond to your inquiry.
3.3 Legal Requirements: We may disclose your information if required by law, such as in response to a court order, or to protect our rights, property, or safety, or that of others.
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
5.1 Access and Correction: You have the right to access the personal information we hold about you and to request corrections or updates to ensure it is accurate.
5.2 Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
5.3 Data Deletion: You may request that we delete your personal information. Please note that we may need to retain certain information for legal or business purposes.
To exercise any of these rights, please contact us at info@celticframes.com .
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device by your web browser. You can control the use of cookies through your browser settings.
6.1 Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the Site to function properly.
- Analytics Cookies: These cookies help us understand how visitors interact with our Site by collecting anonymous data.
- Marketing Cookies: These cookies are used to deliver relevant advertisements to users.
6.2 Managing Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our Site may not function properly.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child, please contact us, and we will take steps to delete the information.
9. International Data Transfers
If you are accessing our Site from outside Ireland, please be aware that your information may be transferred to, stored, and processed in Ireland, where our servers are located. By using our Site, you consent to the transfer of your information to our facilities and to those third parties with whom we share it as described in this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. Your continued use of the Site after any changes to this Privacy Policy signifies your acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at
Celtic Frames
58 Lower Georges Street
Dun Laoghaire,
Co.Dublin
A96 C5D3
Ireland
info@celticframes.com
